FAQ

1- WHY YOUR PRICES ARE SO LOW ?

 We do not not have a warehouse inventory thus to bear, or people to pay and we source directly to the same factories as the big department stores and popular clothing brands (in Asia), no middleman so we can offer such low prices. 

 

2- I DID NOT ORDER THE GOOD COLOR/SIZE, IT IS POSSIBLE TO CORRECT IT ?

Yes you can,let us know as soon as possible, but if your order is already shipped, unfortunatly we can't do anything.

 

3- THE SIZE OF MY ORDER IS TOO SMALL, WHAT HAPPENED ?

We purchase directly from  Asia brand factories that products are intended to local market. Asian size is 1-3 smaller than US/UK size so refer to chart with the products and i suggest you to compare mesurment with cloth you already have.

 

4- HOW CAN I PAY ?

We accept (VISA, MASTERARD, AMERICAN EXPRESS) via PAYPAL.

 

5- IS MY PAYMENT SECURE ?

We use PayPal (www.paypal.com) the world's biggest secure payment provider for all our transactions due to the superior buyer protection they afford.

 

6- I MADE A LARGE ORDER BUT NOT THE ALL ITEMS HAVE ARRIVE YET?

We ship items out in small groups so that you don't get stung at customs, and also as to avoid you waiting for items that may take a little longer. Rest assured, all your items will arrive!

 

7. I ORDERED M BUT MY ITEM SAYS XL? (substitute other sizes)

Based on information from our suppliers and using comparisons to Western products, we sell our sizes based upon their US size scheme, however some items will still bear size labels from their originating country. 

 

8.  I PICKED THE WRONG SIZE AND I DIDN'T BOTHER CHECKING THE MEASUREMENTS WHAT DO I DO NOW?

You must pick your sizes carefully prior to purchase and therefore we can't refund you if you have ordered the wrong size. Get in contact with us and we'll see what we can do for you.